Santa Cruz Hostel
A California beach hostel at the historic Carmelita Cottages
321 Main Street, Santa Cruz, CA 95060 USA
Santa Cruz Hostel – FAQ
Here are answers to some frequently asked questions we receive from our guests at the Santa Cruz Hostel
No. Alcohol is not permitted in any HI USA hostel that does not have a designated bar or cafe that serves it. We also do not tolerate drugs on the property.
NO! Registered guests have access to the hostel all day, there is NO lockout time. We ask that guests be back to the hostel by midnight as a courtesy to our neighbors and your fellow guests.
No. We require all guests to be self-sufficient. This means they will have to make their own reservations and use their own credit cards to hold their reservations. They must also pay for themselves to stay upon check in.
Backpacks containing non-valuable items such as clothes and toiletries are usually left in dorms. Valuables such as cameras, passports and money should always be safeguarded and ideally kept with you at all times. There are small lockers in all dorms, you may use your own lock or you can buy or rent one from the front desk. Theft is uncommon in our hostel but it would be nice to keep it that way. Either keep valuables with you or in a locker. If you do have something stolen, report it to hostel staff immediately. While our hostel (like most other public facilities) is not responsible for lost or stolen items, you will be helping in the effort to catch thieves.
Yes, we have a large kitchen with two ovens and a large refrigerator. This is another way that hostels can save you money. We have basic cooking utensils including pots, pans, and dishes. Hostel kitchens are also a great meeting place where you can sit around and talk with fellow guests.
Yes, based on availability, we accommodate groups. However, we know from experience that each group is unique and therefore a little extra care and attention may be required when it comes to arranging accommodations and itinerary planning. Contact staff directly via email at email@example.com to ensure that we have all your needs covered.
We do not require you to do chores at our hostel. However, at all hostels you are asked to pick up after yourself. This occurs in the common areas, like the kitchen and living area. We have a professional cleaning staff.
Walk-ins are welcome, but reservations are recommended. Without a reservation, we recommend that you arrive early (before 5PM) to obtain a bed.
For public health reasons we do not allow sleeping bags or outside linens. Because sleeping bags have lots of tufts and seams, it’s easy for bugs like ticks to get inside the sleeping bag.
All ages are welcome to stay here! Families traveling with children under 6 years old must stay in a private room, and all minors must be accompanied by an adult. Minors under 18 travelling without a guardian will need a notarized letter from their guardian for the exact dates of their stay. Please contact us directly and we can e-mail you a copy of the guardian consent form. We do not discriminate against elderly travelers, although all guests must be self-sufficient to stay.
We do have free Wi-Fi and it is available all over the hostel, although some locations are better than others.
We have a guest phone at the front desk, but it cannot make international calls. We also have two guest computers in one of our common areas that are free to use.
Yes. We have coin-operated laundry machines. We ask that you do your laundry in the evening.
The beach is a 2 minute walk down the hill.
Hostelling International USA welcomes visitors of all ages. While the majority of our hostel guests are between 18 and 30 years of age, seniors, families and groups also enjoy using our hostels across the United States and around the world.